Customer wanted a quote over the phone — CSR couldn't provide range
Thanks for calling, this is Brittany.
Hi, I need to replace a large picture window in my living room. Can you give me a rough idea of cost?
We'd really need to send someone out to measure and quote it.
I understand, but just a ballpark? It's about 6 by 4 feet.
I really can't give you a number without seeing it. There are too many variables.
Like what variables?
Glass type, Low-E, tempered, the frame condition... a lot of things.
Okay well I'm going to call around and see if someone can give me an idea. Thanks.
Okay, feel free to call back.
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