No same-day offer — caller said she'd think about it
Thanks for calling, this is Brittany. How can I help you?
Hi, I have a cracked sliding glass door. The glass has a big crack running through it and I'm worried about it breaking all the way.
Oh no, I'm sorry to hear that. Can I get your name and phone number?
Margaret Hollister, 859-555-0142.
Got it. So you said it's a sliding door — do you know what size it is?
I'm not sure, it's a standard patio door. Maybe 6 feet?
Okay. We can definitely help with that. Our service call fee is $79 and that goes toward the repair if you move forward.
How much would the whole thing cost roughly?
It really depends on the glass type and size. The tech would need to measure it and give you an exact quote on site.
Okay... let me think about it and I'll call back.
Sure, sounds good. We're here whenever you're ready.
Thanks, bye.
Bye bye.
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